There are many medical alarm companies with many different types of equipment, so do your homework. If you’re thinking about getting a Personal Emergency Response System (or PERS) for you or someone you care about, be sure to ALWAYS ask the following questions:
1. Can I speak and listen to the operator through the pendant?
2. What happens if I hit the button when I am outside? Can I speak to the operator from outside my home?
3. If I am showering or bathing, can I use my pendant? If the door is closed, will I be heard?
4. Do the call center operators have EMT training?
5. Will the call center operators stay on the line with me for as long as I need them?
The answers to these questions should always be YES!
And with MediPendant, it is!
Some FAQ about Medipendant:
Q: What is MediPendant?
A: MediPendant is the only monitored medical alert device that allows you to speak and listen directly through the pendant. Unlike many of the other medical alarm systems on the market today, the user speaks directly through the pendant to communicate with the operator at a monitored call center.
Q: What is the advantage of MediPendant?
A: MediPendant enables the user to communicate directly through the pendant. There is no need to be near the base station. MediPendant’s two-way voice speakerphone technology has superior battery life and enhanced range enabling the user to communicate from virtually anywhere inside and outside the home.
Q: Is MediPendant difficult to install?
A: It is very simple to install. Just plug in the power cord and the phone jack. There are no tools required. Everything is color-coded for easy installation.
Q: How does the product work?
A: In an emergency, simply push the button on the wearable pendant and communicate with the operator. There is no need to use a regular telephone.
Q: Who answers the call when the button is pressed?
A: An emergency response call center operator will answer the call. LifeSafety Monitoring is the exclusive call center for our product. It is the only state-of-the-art medical alert monitoring company with certified-EMT operators trained to provide on-call assistance. All operators are bi-lingual and are guaranteed to stay on the line until help arrives.
Q: Do you have to be near a base station to use the MediPendant?
A: No, unlike most medical alert systems on the market today, with MediPendant you communicate directly through the PENDANT. The user has much more freedom to move in and around the home.
Q: How far away can the pendant be from the base station and still work properly?
A: Users can be up to 600+* feet from the base station. This gives the user incredible range when compared to other medical alarm systems.
Q: What type of battery does the MediPendant use?
A: The pendant uses a Li123 battery that can be purchased at any local pharmacy or hardware store.
Q: What kind of battery life does the pendant have?
A: The pendant has approximately 6+ hours of talk time and up to 1 year of standby time.
Q: What if the power goes out in the home?
A: The base station provides up to 30 hours of backup battery time and its batteries will recharge once power has been restored.
Q: What happens if I am unable to speak?
A: As long as the button on the pendant is pressed and a connection has been established, the call center is aware that there is an emergency and can take the proper steps to send help.
Q: Will my phone bill increase?
A: No, the system dials a pre-programmed toll-free number.
* Line of sight
When you press the button on your MediPendant, you will be connected to the emergency response center. Your emergency call is always handled by EMT-certified operators, who are guaranteed to stay on the line with you until help arrives. The operator will immediately act to access the situation, and can either connect you to a loved-one, or dispatch medical personnel to your location. All emergency operators are prepared to bring calm, professional, knowledgeable insight to any situation.
- Staffed around-the-clock by certified emergency medical technicians (EMTs).
- EMT-certified operators will to stay on the line with you until help arrives.
- Provides advanced technology allowing three way call connection between the operator, the user, and the dispatched authorities or a friend and family member.
- Personal medical information and history securely stored and provided to emergency responders.
- Multilingual staff on duty 24/7/365.
- LifeSafety Monitoring’s™ UL and FM listed central station is licensed in every state that requires a license to monitor emergency systems.
24 Hour U. L. Central Station
Toll Free: 1-877-ALARM-60
Local Number: 845-627-0300
Bullet Security, Inc ©2010
Home - About - Burglar Alarms - Fire Alarms - All Products and Services - Central Station - Contact Us